The present study aims to develop an indigenous conceptual model for the systematization of content on digital platforms, with a particular emphasis on fostering cultural literacy within domestic messaging applications. The central problem addressed is the absence of a coherent and affirmative framework in the existing literature capable of shifting content systematization from a predominantly legal–restrictive approach toward an educational and developmental orientation. Although extensive discussions on content governance and regulation exist, a comprehensive model that meaningfully connects macro-level policy frameworks with micro-level cultural objectives remains underdeveloped.

Methodologically, the research is based on a systematic review and meta-synthesis of domestic (2015–2025) and international (2016–2025) scholarly publications indexed in reputable academic databases. A total of 39 articles directly related to the triad of “governance,” “content,” and “culture” were selected. Key concepts were extracted and analyzed through axial coding and comparative categorization within a meta-synthesis process.

Findings indicate that content systematization in digital platforms can be conceptualized across three interrelated domains: (1) soft, trust-building governance dimensions; (2) interactive, value-oriented content production and management components; and (3) outcomes related to enhancing users’ cultural literacy capacities. The integration of these domains results in a three-dimensional conceptual model in which content systematization functions as a strategic mediating approach linking macro-level governance policies to micro-level developmental goals. The proposed model offers practical implications for policymakers and managers of domestic messaging platforms seeking to strengthen institutional trust and promote sustainable cultural literacy development.